Airbnb and Vrbo pay you directly. Your rental income never passes through us. Airbnb usually releases a payout about a day after the guest checks in; Vrbo's timing depends on your payout settings there.

On most Airbnb bookings, Airbnb splits each payout for us: your share goes to you and our commission comes to us, automatically.

On Vrbo and direct bookings the whole payout goes to you, and our commission shows on your monthly statement as the amount due.

What you owe us for the month: any commission Airbnb didn't already split for us, plus expenses we bought for the home and billed to you. A month of only Airbnb stays is usually $0, and that's normal.

Yes. Under Financials → Statements, Deposited to you is exactly what Airbnb and Vrbo paid into your account each month, before anything of ours is subtracted.

You can also download the platforms' own reports:

• Airbnb: Menu → Earnings → Paid → Export CSV. Monthly and yearly earnings statements (PDF) and your tax documents are in the same Earnings dashboard.
• Vrbo: Owner Dashboard → Payments → Statements and reports → Payout summary → Download.

These reports live in your own Airbnb and Vrbo accounts, so only you can download them.

Deposited to you is the platforms' payout. Take-home goes one step further: it subtracts commission billed on your statement and expenses billed to you, so it's what you kept from the rental.

Earnings and charts update every morning. A month's statement appears under Financials → Statements once it's final.

Airbnb and Vrbo report what they paid you and send any Form 1099-K themselves, using the tax details in your account there. We don't issue a form for your rental income, because the platforms pay it to you, not us.

For 2025, both platforms sent a 1099-K only above $20,000 and 200 payments in the year, so many owners don't receive one. Not getting a form doesn't change what you report; your preparer can tell you what applies.

For bookings through Airbnb and Vrbo, the platforms collect Washington sales tax and the local lodging taxes from guests and pay them to the state. That money never reaches your payout. Washington's business and occupation (B&O) tax is a separate question to raise with your preparer.

• Your monthly statements (Financials → Statements; each opens as a PDF).
• Airbnb's and Vrbo's yearly earnings reports and any 1099-K (see "Can I see the numbers straight from Airbnb and Vrbo" above).
• Financials → Expenses: everything we bought for the home and billed to you, with receipts.
• Your own costs we don't see: mortgage interest, property tax, insurance, and any utilities you pay.

No. It's what you kept after our commission and the expenses we billed, but before your own costs (mortgage, insurance, property tax) and anything your preparer deducts. Your preparer works out the taxable figure.

Use Book a stay: pick your nights and send the request. We confirm by email or text, whichever you choose there. After the stay, choose our cleaners (billed to you on your statement) or your own.

Yes. On the same page, choose "Just block the nights". Those nights close to guests, and a clean is booked afterward only if you ask for one.

Supplies and repairs we buy for your home. Each one is under Financials → Expenses with its receipt, and on that month's statement.

If it's urgent, call or text us. Otherwise, tap your initial in the top corner → Send us a note and choose "Something at the home". It comes straight to us.

Yes. Tap your initial in the top corner → Settings → Who can see this dashboard, and add their name, how they're connected to the home, and their email. We email them an invitation with how to sign in. Only people added there can sign in.

• It comes from noreply@weatherwood.co. Check spam or promotions.
• Use the exact email address we have for you.
• Codes go out once a minute at most. If you asked twice, use the newest one.
• Never got the invitation? Whoever added you can tap "Invite again" next to your name in Settings.
• Still nothing? Email us.

Yes. After you sign in with a code, we offer to set it up for that device. You can also add it any time from your initial → Settings.